Supervision Skills for senior staff working in regulated social care settings

Course description

This course provides an introduction to supervision skills to Registered Managers and senior staff working in regulated care settings.



  • To improve the supervision and management practice of Managers and other staff who may have supervisory responsibility.
  • To explore what is meant by supervision and the expectations of those who are being supervised including at different aspects of the Skills for Care Performance Management continuum.
  • Explore the benefits of supervision and how it fits into a performance management framework.
  • Increasing understanding of when and how to give appropriate constructive feedback to staff.
  • Improve communication between senior staff and those they are supervising: assertiveness and listening skills, empathy.
  • Formal supervision: contracting, setting agendas and record-keeping.



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